A: The required distance is the optimal distance between the hood and the cooking surface. KOBE range hood is powerful enough so it can be installed at a minimum of 26″ for under cabinet and wall mount, and 30″ for island hood. Any higher than the required height the effectiveness of the range hood will be reduced.
A: The maximum length will be 50 feet (depending on model and installation).
A: Yes, but please make sure that the ductwork attached to your KOBE range hood is at least 12 inch high before the 90º elbow turn to the wall.
A: Yes, most of KOBE range hoods come with a damper installed.
A: KOBE range hoods is CSA (U.S.A & Canada) and ETL (U.S.A & Canada) approved.
A: Yes, but please change the power voltage and plug for the range hood to be suitable at your region. However, warranty does not apply.
A: Yes, please contact KOBE customer service for the parts you need. Have all information on hand before contacting customer service (model number, serial number, & part number).
A: Warranty is limited to non-commercial indoor use of a KOBE Range Hood products. Any warranty claim must include the original sales receipt or invoice as proof of purchase of a Range Hood from an AUTHORIZED Dealer or Dealer of an Authorized Distributor of KOBE Range Hoods products. Authorized Dealers can be found on our website or contact KOBE directly to verify. KOBE Range Hoods warrants all new and unopened products manufactured or supplied by it to be free from defects in workmanship and materials.
Within the warranty period, KOBE Range Hoods reserves the right to replace, rather than send out replacement parts or repair the product free of charge at our sole discretion.
For a complete warranty policy, please refer to our installation manual.
Premium: 2 Year Parts & 1 Service
Deluxe: 2 Year Parts
Brillia: 2 Year Parts
*Warranty policy may subject to change without notice.