KOBE Range Hoods

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FAQ

WARRANTY

 

Q:  Can KOBE hood be used outside of the United States or Canada?

A:  Yes, but please change the power voltage and plug for the range hood to be suitable at your region.  However, warranty does not applied.

 

Q:  After the 2 year warranty is over, can I still get parts for my KOBE range hood?

A:  Please contact KOBE customer service for the parts you need.  Have all information on hand before contacting customer service (model number, serial number, & part number)

 

Q:  If my range hood is scratched or dented, can I return it?

A:  Please check the range hood appearance before you installs it.  If you find anything wrong with the hood, please contact customer service immediately.

 

Check the store's policy on exchanges, returns, or refunds.  KOBE will not exchange or accept returns after the range hood has been installed.

 
Q:  My warranty is over, but there is a problem with my KOBE hood.  What should I do?
A:  Please contact KOBE customer service.
 

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